Islamabad-(Mudassar Iqbal)-IESCO has announced a schedule of open Kacheries across its operational circles to enhance customer engagement and resolve power-related issues. The initiative provides a platform for consumers to voice concerns and suggestions, ensuring prompt redressal of grievances.
Open Kacheries are planned in various locations, including SE Islamabad Circle at Reet Marriage Hall, TMC CNG Service Road, Khana Dak, SE Rawalpindi City Circle at Seham Sub Division, SE Rawalpindi Cantt Circle at Morgah Sub Division, SE Attock Circle at Pindigheb Sub Division, SE Jhelum Circle at Badana Sub Division, and SE Chakwal Circle at City and Rural Talagang Sub Division. These sessions will take place on November 21st, 2024 (Thursday) from 10:00 AM to 12:00 Noon.
IESCO Chief Executive Officer Muhammad Naeem Jan will personally monitor the open Kachery, demonstrating the company’s commitment to consumer satisfaction. Consumers within the IESCO Region are urged to participate in these sessions to register complaints, provide suggestions, and interact with officials. They can also seek information on ongoing projects and get assistance on power-related issues.
For further information or queries, consumers can contact the CCMC (Customer Complaint Management Cell) at 051-9252933-34. IESCO encourages consumer participation to strengthen the bond between the company and its customers, ensuring timely issue resolution and improving overall service quality.
By holding open Kacheries, IESCO prioritizes customer needs, transparency, and accountability. The company is committed to enhancing customer engagement, ensuring timely issue resolution, and improving service delivery. Consumers can get their issues addressed promptly, contribute to service improvement, and stay informed about IESCO’s plans and projects.
IESCO’s proactive approach to customer service reflects its commitment to transparency and accountability. By engaging with consumers directly, the company aims to build trust, foster a positive relationship, and identify areas for service enhancement. The open Kacheries will cover various areas, including Islamabad, Rawalpindi, Attock, Jhelum, Chakwal, and Talagang, ensuring widespread consumer participation.
IESCO’s open Kacheries offer a unique opportunity for consumers to interact with officials, resolve issues, and contribute to service improvement. The company is committed to delivering efficient services, and the open Kacheries are a vital forum for consumers to share concerns, get updates, receive assistance, and strengthen their bond with IESCO.
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