Karachi Consumer Court Orders Pakistan Post to Pay Rs 13 Lakh for Negligence
The judgment mandates Pakistan Post to compensate the petitioner for the distress and inconvenience caused.
Karachi: The Consumer Protection Court East in Karachi has handed down a significant verdict against Pakistan Post, ordering the state-run postal service to pay Rs 13 lakh in damages for negligence and fraud.
The case was brought forward by a petitioner who claimed that crucial documents sent abroad on February 16, 2023, were returned undelivered on March 21. Despite filing a complaint on the Pakistan Post portal, the petitioner received no response, prompting legal action.
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In its ruling, the court highlighted Pakistan Post’s failure to perform its duties and labeled the service as both negligent and deceitful. The judgment mandates Pakistan Post to compensate the petitioner for the distress and inconvenience caused.
