IESCO Faces Rise in Electricity Complaints Amid Heatwave, Operations Teams Working Round-the-Clock

IESCO Mobilizes Teams to Tackle Power Issues Amid Heatwave

By DTD- On Jun 11, 2025

Islamabad — The Islamabad Electric Supply Company (IESCO) is experiencing a surge in electricity-related complaints due to the ongoing extreme heat and high humidity affecting the region, said CEO Muhammad Naeem Jan.

With soaring temperatures leading to increased power consumption, the load on the power distribution network has intensified, resulting in more frequent faults and tripping on 11kV feeders. This has also caused a rise in customer complaints related to individual connections and transformers.

To address the situation, IESCO’s Operations, GSO, and Construction teams have been fully mobilized to ensure uninterrupted power supply and timely resolution of all issues. CEO Naeem Jan commended the dedication of line staff working tirelessly under scorching conditions, calling them the company’s most valuable asset.

He also directed all Sub-Divisional Officers (SDOs) to strictly monitor their complaint offices, emphasizing that 100% of customer calls to complaint centers must be promptly attended to and resolved.

Customers experiencing electricity issues are urged to report complaints via their local complaint offices, the IESCO Helpline at 118, or the Capital City Management Cell (CCMC) numbers 051-9252933-34.

IESCO reassures the public of its commitment to maintaining power supply and addressing concerns effectively during this challenging period.

Power Suspension Scheduled for Multiple Areas on June 12, 2025: IESCO Announces Maintenance Work

Islamabad, June 11, 2025 — Islamabad Electric Supply Company (IESCO) has announced planned power suspensions across several areas on June 12, 2025, due to ongoing system maintenance and development work.

According to an official spokesperson, electricity supply will be temporarily suspended from 8:00 AM to 1:00 PM in the following areas: Islamabad Circle, Charah Feeders, Rawalpindi Cantt Circle, Sector IV, Airport Society, Rehmatabad I, EME Complex, Askari 7, State Bank, CMH Flats, Sir Syed Road, FFC, Khadim Hussain Road, Adamji Road Feeders, Rawalpindi City Circle, Gowalmandi, Jinnah Road, Mohanpura Feeders, and surrounding localities.

IESCO management has apologized for the inconvenience caused to its customers and assured that power restoration may occur earlier if the maintenance work is completed ahead of schedule.

Customers are advised to plan accordingly and stay updated for any further announcements.