Chairman Dr. Tahir Masood Applauds Team Effort Behind IESCO’s Success
Islamabad-(Mudassar Iqbal)-Islamabad Electric Supply Company (IESCO) has once again solidified its position as a leading power distribution company in Pakistan through outstanding performance and exceptional results during the fiscal year 2024-2025. The company’s consistent improvement in operational efficiency, reduction in line losses, and 100% recovery of electricity dues has set a new benchmark in the power sector. The financial gains realized as a result of these efforts have been remarkable, with IESCO saving a substantial amount of PKR 14.7 billion—an achievement credited to strategic planning, decisive leadership, and teamwork at every level of the organization.
At the conclusion of the previous fiscal year (2023-2024), IESCO reported transmission and distribution (T\&D) losses of 8.75%, a figure that was already lower than many counterparts in the sector. However, by the end of 2024-2025, the company further reduced these losses to 8.39%. While the percentage may appear small on the surface, the impact in real financial terms is immense. Lower T\&D losses translate into reduced theft and technical inefficiencies, resulting in significant financial benefits for the company and, ultimately, the national exchequer.
Even more remarkable has been the improvement in revenue collection. IESCO achieved 100% recovery of electricity dues during the fiscal year, an increase from 98.2% in the preceding year. This milestone, often seen as elusive in public sector utilities, speaks volumes about the effectiveness of IESCO’s billing systems, enforcement mechanisms, and customer service policies. The full recovery of dues ensures that the company maintains healthy cash flows, reduces reliance on government subsidies, and sustains a reliable supply of electricity to its consumers.
IESCO’s performance during the year was not limited to internal metrics. The company also successfully processed and issued over 200,000 new electricity connections under various tariffs, ensuring timely billing and seamless integration into the national grid. This proactive approach toward expanding the consumer base, while maintaining quality service, highlights IESCO’s forward-thinking management style.
The commendable achievements of the company have drawn praise from its leadership and governing bodies. Chairman IESCO, Dr. Tahir Masood, along with members of the Board of Directors, expressed appreciation for the performance of Chief Executive Officer Muhammad Naeem Jan and the entire team. They emphasized that these outcomes were the result of exceptional teamwork, robust planning, and dedication across the organizational hierarchy. The Board also extended its gratitude to Prime Minister Mian Muhammad Shehbaz Sharif, the Federal Minister for Energy (Power Division), and their respective teams for their visionary leadership, continuous support, and confidence in IESCO’s mission.
Dr. Tahir Masood emphasized that the Board’s vision has always been centered on serving the people of Pakistan with integrity and efficiency. He reiterated that IESCO’s workforce—comprised of diligent, hardworking, and committed individuals—remains the backbone of its success. According to him, employee welfare and professional growth are integral to the company’s strategy, and the management will continue to invest in human capital to sustain high levels of performance.
A key component behind IESCO’s success during the fiscal year was its aggressive crackdown on electricity theft and non-payment. The company adopted a zero-tolerance policy toward violators, conducting impartial operations across its entire operational region. These efforts were backed by prompt maintenance of the power distribution system, accurate and timely meter readings, and the integration of modern technologies into field operations. This multifaceted approach has helped the company maintain transparency, minimize losses, and provide uninterrupted power supply to millions of consumers.
IESCO has also embraced digital transformation to enhance its service delivery and efficiency. The implementation of advanced metering infrastructure (AMI), improved customer complaint management systems, and digitized field operations have not only optimized resource utilization but also enhanced consumer satisfaction. These initiatives reflect IESCO’s commitment to innovation and continuous improvement in line with global utility standards.
Looking forward, the leadership at IESCO has pledged to further elevate its performance standards. Dr. Masood affirmed that the company is determined to continue being a role model for other power distribution companies in the country. He highlighted that while significant progress has been made, the journey toward excellence is ongoing. Future priorities include increasing automation, expanding renewable energy integration, and further reducing line losses to globally competitive levels.
The financial prudence demonstrated by IESCO during the fiscal year has set an example in public sector governance. By saving PKR 14.7 billion through operational efficiency, the company has proven that well-executed strategy and transparent practices can deliver tangible results. These savings not only benefit the organization but also contribute positively to the overall energy sector of Pakistan, which continues to face financial and infrastructural challenges.
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In addition to internal accolades, IESCO’s performance is likely to draw attention from regulatory authorities, independent watchdogs, and sector analysts. Achieving 100% recovery and reducing losses in a high-theft environment is no small feat and may serve as a case study for reforms in other distribution companies struggling with inefficiencies and non-compliance.
In a sector frequently criticized for underperformance, IESCO’s journey stands as a beacon of hope and a model for sustainable management. Its ability to balance financial, operational, and social responsibilities sets a precedent for what can be achieved through dedication, leadership, and public-private cooperation. The role of the government, particularly the Ministry of Energy, in supporting and facilitating these achievements has also been crucial. By providing policy direction, oversight, and accountability, the government has created an enabling environment for organizations like IESCO to flourish.
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IESCO’s strategic focus for the coming years includes further upgrading its infrastructure, improving consumer outreach, and incorporating climate-resilient practices in its operations. The transition to a smarter grid, with better demand-side management and integration of decentralized energy sources, is part of its medium to long-term vision. These plans align with national and international commitments on sustainable energy and carbon reduction.
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