IESCO Ensures Uninterrupted Power Supply During Ramadan, Promises Continued Service for Eid-ul-Fitr Holidays

Dr. Muhammad Amjad Khan’s assurance of continued service and proactive measures to maintain power continuity during Eid-ul-Fitr.

ISLAMABAD: In a remarkable display of dedication and commitment to customer service, the Chief Executive Officer of Islamabad Electric Supply Company (IESCO), Dr. Muhammad Amjad Khan, has hailed the successful fulfillment of the promise of uninterrupted power supply during the holy month of Ramadan.

Dr. Khan expressed his satisfaction, emphasizing the exceptional efforts of IESCO’s officers and staff who, despite observing fasting, diligently carried out their official duties with utmost devotion. Their unwavering commitment ensured that customers experienced seamless power continuity, enabling them to perform their religious obligations and daily routines without hindrance.

Customers, in turn, lauded the tireless efforts of the IESCO team, acknowledging their pivotal role in facilitating a conducive environment for worship and daily activities. The 100 percent power continuity provided by IESCO was instrumental in enhancing the Ramadan experience for many residents across the region.

Looking ahead to the upcoming Eid-ul-Fitr holidays, Dr. Khan outlined a comprehensive roadmap for ensuring uninterrupted power supply. Monitoring rooms have been established to closely monitor electricity demand and supply, as well as the continuity of power on grid stations and feeders. Additionally, a dedicated complaint staff will remain on high alert to promptly address any customer grievances.

To further streamline the complaint registration and resolution process, IESCO has made its services readily accessible round the clock. Relevant SDO Complaint Offices, Helpline No. 118, SMS Service 8118, and Complainant and Monitoring Cell numbers: 051-9252933-4 will be operational 24/7, ensuring swift registration and redressal of complaints during the holiday period.

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Dr. Muhammad Amjad Khan’s assurance of continued service and proactive measures to maintain power continuity during Eid-ul-Fitr exemplifies IESCO’s unwavering commitment to customer satisfaction and service excellence. As the company continues to prioritize the needs of its customers, residents can look forward to a seamless and enjoyable holiday season, free from power interruptions.